In Illinois, the USA, they opened SMS-support service for people suffering from gambling addiction or having preconditions for its emergence. The Illinois Alliance on Problem Gambling in cooperation with the Illinois Gaming Machine Operators Association was the initiator of this service.
“Nowadays everyone has a smartphone. Players have the opportunity to get support from consultants trained to work with addicted people in SMS messaging mode or on the online chat”, said Michael Gelatka, the head of the Association of Operators for Gaming Devices.
The player support service is open 24 hours a day, seven days a week. In order to use the services of its consultants, you need to send an SMS message “ILGAMB” to the short number 53342.
In addition, players who are concerned about their excessive gambling can subscribe to a special 3-month support program. Within 12 weeks they will receive SMS or online messages from the ILGAMB service aimed at preventing gambling.